WAITLIST FAQs

Waitlist procedures etc.

Biolab Studio operates using reliable professional Waitlist software allowing our company to safely and properly serve our demanding clients daily. Our waitlist allows people the privilege of receiving same day services rather than blocking of hourly apt slots . We are proud to offer same day Walk in services offered daily.
Services are rendered on a first come first served basis. Clients register on the waitlist by scanning our QR code on the Kiosk sitting on the front foyer breezeway.(clients must be on the property to register for services.)
Waitlisting our services allows us to protect our more vulnerable clients that get skipped during peak hours of service.
No one will be skipped and no one will get removed by our team members unless an issue occurs.

Signing in using our QR Code
We are operating a safe healthy environment and place the safety of our clients and our artists first and operate under the QR waitlist check in on the front door. Upon signing up to our waitlist you can then let us know the reason for your visit and we place you next in line. You will recieve a text when it is your turn.
You also have to fill out a waiver each visit.

If we are busy you may be asked to wait outside until there is more room inside. We apologize in advanced.
HOW TO USE QR CODE: Aim phone camera at QR code and you will see a link appear . *DONT TAKE A PICTURE OF THE CODE instead just aim your camera at code.Click that link and register.
You will receive text prompts.
Please be patient with us as we give each and every client the time and service they deserve.
<brjewelery sales="" inside="" the="" studio="" are="" first="" come="" served="" in="" order="" of="" arrival="" with="" other="" clients.="" Our piercers are the only qualified specialists to handle and deal with your jewelry purchases.

Our front receptionist can't leave and go serve you or check you out real quick.
If you buy jewelry here you will have to wait your turn. Sorry.

WAITLIST TIPS TO KNOW:


Our waitlist is always live on our website to view.
*If you look at our live view waitlist link and see that we are not busy and call us to let us know you are on the way and when you get here there is 4 people in line now,
We can not control the waitlist rush times. We don't hold places in line. Again its FCFS.
* If you are signed up waiting in the lobby and you see a client walk in and go straight back to the service area
YOU ARE NOT BEING SKIPPED. They already signed in and waited their turn before you arrived and chose to wait outside until their turn on the waitlist.
*If you act out or start yelling and being rude to our team members or our clients, we will blacklist you from our services. NO EXCEPTIONS! We are not here to serve entitled clients that demand service.
*You don't have to wait in the studio if you choose to wait outside we will text you conveniently when its your turn.
*BE SURE TO CHOOSE THE CORRECT SERVICE OPTION because If you sign up for jewelry change only and bypass our waiver forms and change your mind after getting into the service area . You will have to sign back in and complete the waivers before getting pierced . After signing up on the waitlist you will still have to complete waivers .
*

Biolab Studio has a strict age policy, not piercing anyone under 13 and minors must have parental presence.
BE SURE YOU HAVE ALL SUPPORTING DOCUMENTS needed to obtain services ..
Biolab does not pierce anyone under the influence of drugs or alcohol or with specific health conditions. Completing registration waiver forms each visit is required, and those feeling unwell or with underlying health conditions are asked not to visit.
Proper documentation and requirements are important


Policy on Jewelry Purchased Outside Our Studio For your safety, we do not pierce with outside jewelry. Please be advised that we cannot assume any liability for jewelry not purchased at our studio. As we are unable to verify the integrity or quality of jewelry that has not been acquired through our studio, we must ensure that all jewelry used for piercings meets our strict standards. If you bring in jewelry from another company or brand that we also carry, it must be sealed in its original packaging. No exceptions will be made. Additionally, if you request us to replace or insert jewelry that you provide and it becomes damaged or breaks during the process, we cannot be held responsible. This service is performed at your own risk.

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